When I need assistance, will I be able to call and speak to a staff member?
Yes. We are available when our financial partners need us – including Saturdays. See our full office hours.
How does FILO keep my loan volume consistent?
Due to our constant growth and cultivation of excellent relationships with our dealer partners, we have a steady stream of retail installment contracts available to fulfill each partner’s desired monthly loan volume.
What if I get a loan that doesn’t meet my requirements?
Our financial institution partners receive a daily package of loans through a secure site. Before approving the loan sale, each partner can then review the package to ensure the loans meet their criteria (credit tier, geographic location, etc.). Within 24 hours, FILO will reimburse the purchase price of any non-compliant loans.
What does it cost?
We utilize an affordable flat-fee pricing structure, and you only pay for the retail installment contracts that you purchase — meaning you get a 100% booking ratio. Please call now for current prices.
What credit tiers will FILO finance?
FILO funds a wide range of credit criteria, but each of our FI partners can choose the credit risk level with which they are comfortable.